Privacy Policy

Last updated: 03/5/2025

At Delphine Web Design, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.

By using our website or working with us, you agree to the practices described below.

1. Who We Are

Delphine Web Design
Email: support@delphineweb.design
Business based in: Ottawa, Illinois

2. What Data We Collect

We collect the following data when you interact with our site or services:

• Name and contact details (email, phone, etc.)
• Project-related information (from intake forms)
• Business name, website URL, goals
• Technical data (IP address, browser type, device type)
• Analytics data (from Google Analytics, Matomo, or similar)
• Email marketing engagement (opens, clicks via Brevo)

We do not collect or store payment card information.

3. How We Collect Data

We collect data through:

• Contact forms
• Scheduling calls or discovery sessions
• Email opt-ins
• Cookies and analytics tools
• Direct communication (email, Zoom, forms)

4. Why We Collect Data

We collect your information to:

• Understand your business goals and respond to inquiries
• Provide and improve our services
• Send important project updates
• Deliver email campaigns you’ve opted into
• Analyze how our site is used and improve performance
• Comply with legal obligations

5. How We Store & Protect Your Data

• We store your data securely on external hard-drive.
• We use strong passwords, 2FA where possible, and limit access to trusted team members only.
• Project-related information is retained only as long as necessary to fulfill contractual obligations.

6. Sharing of Data

We do not sell or rent your data.
We may share your data with trusted third-party tools necessary to deliver our services, such as:

• Hosting providers
• CRM or email tools
• Analytics tools

All third-party tools we use are GDPR-compliant or have similar safeguards in place.

7. Cookies

Our website uses cookies to:

• Track website traffic and performance
• Improve the user experience
• Remember preferences

You can disable cookies via your browser settings. This may affect how some features behave.

8. Your Data Rights (GDPR)

You have the right to:

• Access your personal data
• Correct or update your information
• Request deletion of your data
• Object to the processing of your data
• Withdraw consent at any time

To exercise these rights, email us at: support@delphineweb.design

9. Email Marketing

We send emails only to those who explicitly opt in. You can unsubscribe at any time by clicking the link in the footer of our emails or contacting us directly.

10. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy occasionally. We’ll notify you of significant changes by posting an alert on our website or via email.

12. Contact

Questions about this Privacy Policy?
Email: support@delphineweb.design